Explore our FAQs to find helpful answers to common HVAC questions.
HVAC systems can feel confusing, but you don’t have to figure everything out on your own. Our team at Complete Heat and Air Services has put together answers to some of the most common questions we get asked about our company, services, and other good-to-know information. We hope what you find here helps you feel more confident in your options, and we invite you to contact us if the information you need is not included on this page.
Hidden
Is your team licensed and insured?
Yes, our technicians are fully licensed, insured, and certified to provide heating and cooling services for residential and commercial customers.
Do you offer emergency service?
Yes, we offer 24/7 emergency HVAC services.
Is financing available?
Yes, we offer financing options through Affirm for qualifying customers to help make replacements and installations more accessible.
Do you perform commercial and residential work?
Yes, our team provides comprehensive HVAC services for homes and commercial facilities.
How do I schedule a service with your team?
You can give us a call at (731) 535-0501 or fill out our convenient online contact form. Our team will respond quickly and get you set up for the services you need.
What AC services do you offer?
Our team provides complete air conditioning services, including installation, maintenance, repairs, inspections, and replacements.
Do you work with ductless mini-split air conditioners?
Yes – in fact, our team specializes in ductless mini-split systems in addition to standard outdoor units.
How often do I need to have my air conditioner serviced?
It’s best to schedule regular inspections to ensure everything is operating correctly and prevent small repairs from turning into bigger problems. Aim for at least an annual inspection, ideally in the spring before the high summer heat kicks in and your system has to start working hard.
What should I do if my AC suddenly stops working?
Give us a call right away to discuss the problem. We are available 24/7, so we’re always ready to provide a rapid response when you need us.
Do you work on heat pumps as well as furnaces?
Absolutely. We offer full installations, maintenance, and repairs for both heat pumps and furnaces.
Can your team perform heating inspections?
Yes, we offer heating inspections that help identify early warning signs of trouble before they escalate. This helps you keep your system in good condition throughout the year.
How can I tell if a furnace replacement is necessary?
Our team will come assess your furnace and provide complete diagnostics. We’ll explain what we discover and provide our professional recommendation, whether that’s repairs or a full replacement. Rest assured that we focus on providing honest answers and services, not upselling you, so if we recommend a replacement, you truly need it.
What qualifies as an HVAC emergency?
If the problem is severely impacting your comfort – especially if you’re left without climate control in extreme heat or cold – we consider it an emergency. If you’re not sure, just give us a call to discuss what’s going on so we can offer our insight.
What are some signs that my HVAC system needs repairs?
Common signs of a problem include unusual sounds, weak airflow, inconsistent temperatures, higher-than-normal energy bills, or a system that frequently turns on and off (short-cycling).
How long does the average HVAC system last?
Most HVAC systems will last between 10 and 15 years, as long as they are getting consistent professional maintenance. That number can vary depending on maintenance, usage, and system type, so a professional inspection is the best way to get a clear idea of how long you can expect your system to keep performing well.
How do I know what size unit I need?
Our team will assess your space and conduct a load calculation to help you find the right system. The size will depend on factors like the square footage of the building, insulation level, and layout.